Privacy Policy

Your privacy and data security are important to us. This privacy policy document describes the types of information that is or may be collected, used or shared by www.elibohealth.com when you visit, use or shop there.

If you have additional questions or would like more information about our privacy policy or how we handle user data and personal information, or if you wish to withdraw your consent to the continued collection, use or disclosure of your personal information, please contact us.

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Definitions

WWW.ELIBOHEALTH.COM is operated by Elibo Health LLC, Schauenburgerstrasse 26, 4052 Basel, Switzerland, (referred to as "I", "Me", "Our", "We" or "Us"). As a customer of this service, you are a "User", "Visitor" or "You" under this agreement. The website or any service we provide will be referred to as the "website" or "service". External services or integrations of this type will be referred to as "external provider" or "external service" applications.

Data we collect

Following standard procedures for using log files, these files automatically record visits when you visit the website, this may include information about your web browser, it may record some of the cookies installed on your device, IP address, ISP, time zone and time stamp, referring/exit pages, number of clicks. This information is used to analyze trends, administer this website, track users' movements around this website and gather demographic information, and is not linked to any personally identifiable information. In addition, as you browse the website, we may collect information about the sub-pages you visit.

We may also collect personal information about you, such as your name, organisation/company name, address, email address or other personal data if you provide it to us during registration, purchase, by contacting us or otherwise. We only ask for personal information when we actually need it to provide you with a desired service (for example, if you place an order through the website). We collect it by fair and lawful means, with your knowledge and consent. We also inform you of the purposes for which we collect it and how it will be used.

Sharing your personal information

We do not share, sell, trade, or rent any personally identifiable information with third parties, except as required by law, if you violate our terms of use, or if it helps us facilitate our service. For example, the online shop module may require the transmission of your data to third party services such as payment solutions. We may also use statistical services such as Google Analytics, Facebook Pixel and others. Each of these services has its own privacy policy which can be viewed directly on the respective sites.

In order to provide certain features, we may use other third party services such as payment and accounting providers or services, support or communication providers and other services, we reserve the right not to track how you interact with the services provided.

We may collect and use non-personal information to help us improve the service, personalise your experience and analyse the use of the service. This Privacy Policy does not limit our use or disclosure of non-personal information collected. We reserve the right to collect, use and disclose such non-personal information to our partners, advertisers and other third parties in our sole discretion.

Cookies and tags

www.elibohealth,com uses "cookies", which are small data files placed on your device only if your browser settings permit and may include information such as a unique identifier, sub-pages previously visited on this website and/or other information. Types of cookies we may use: Session cookies, security cookies or preference cookies. You can refuse the use of cookies on your first visit and can disable or delete cookies in your browser settings.

General Data Protection Regulation (GDPR)

The General Data Protection Regulation (GDPR) is a regulation under European law on data protection and privacy for all individuals within the European Union and the European Economic Area.

If you are a European resident, we are the data controller of your data and you have the right to know how your personal information is processed, what we have collected about you and to request that this data be corrected, updated or deleted. In addition, please note that your information may be transferred outside Europe, including to Canada and the United States. Please contact us if you have any questions about your rights under the GDPR. For further information or complaints, please contact your local data protection authority.

Data retention

We retain the information we collect for as long as necessary to provide you with the service you have requested or until you ask us to delete the information. The data we store is protected by commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification. Customer passwords that we may store are stored in hashed form and the original password cannot be recovered.

Communication by e-mail

We may communicate with you by email or telephone in response to your requests or to send you announcements about services based on the personal information you provide to us. We may also use your personal information to send you updates and other promotional communications if we have received your consent. If you no longer wish to receive these email updates, you may opt out of receiving them at any time by following the instructions included in each communication. This is usually an "unsubscribe" link.

Links to other websites

Our website may contain links to and from third party websites or services that are not operated by us. If you follow a link to one of these websites and are redirected to a third party website, please note that these websites have their own privacy policies and that we do not accept any responsibility for those policies or practices. Please check the privacy policy of each website you visit before submitting any personal information to any of these websites.

Advertisements

Our website may display advertisements served by our advertising partners who may have their own privacy policies and may set cookies and web beacons. These cookies help the ad server recognise your device each time an ad is served to you or other users of your device. This privacy policy only covers the use of www.elibohealth.com and does not cover third party advertisers or partners.

Do not track

This website does not change its data collection and use practices when your browser sends the "Do Not Track" signal.

Activity Transfers

In the event that www.elibohealth.com, or substantially all of our assets, are acquired, or in the event that Elibo Health LLC goes out of business or enters bankruptcy, your personal information will be one of the assets transferred or acquired by a third party who may continue to process your personal information. You acknowledge and consent that such transfers may occur, and are permitted by this privacy policy, and that any acquirer of our assets may continue to use your personal information as set forth in this policy.

Changes

We reserve the right to update or modify this privacy policy at any time without notice. We will post those changes on this page. Please check this document whenever you provide us with personal information. This policy is effective as of 2022/12/14. Your continued use of the website after seven (7) days of changes or revisions to this Privacy Policy will mean that you accept the terms of this revised Privacy Policy. We suggest that you periodically review this Privacy Policy if you are concerned about how your information is used.

Consent

By using our website, you hereby consent to our privacy policy and agree to its terms.

Contact

For further information or if you wish to exercise your rights in relation to your personal data, you can contact us directly at elisabeth(at)elibohealth.com or send us a letter at [Elibo Health LLC, Schauenburgerstrasse 26, 4052 Basel, Switzerland.

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